software and services in the event management space. Required working knowledge with IBM Tivoli Netcool(NOI) and BigPanda... customizations; Java; JSON. Experience with software delivery and documentation tools like Bit bucket, Artifactory, Jenkins, JIRA...
information requests that come in via helpdesk software such as ZenDesk, phone, email, and/or social media from participants..., Google Apps, Asana, Looker Experience with customer support software such as ZenDesk or StatusPage...
serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience... stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point...
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