Responsibilities Manage the company helpdesk to ensure that all tickets are responded to and resolved promptly according to the... with Clients as to the status of Helpdesk tickets and requesting from Clients any additional information needed from the client...
your day to day, youll verify customer orders, respond to inbound chats, and respond to helpdesk requests for recipients... Helpdesk for recipients and customers 20% of the time Host and facilitate virtual customer demonstrations 5% of the time...
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